Privacy Policy – Grey-Chough
At Grey-Chough, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website and make purchases from our online store.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you visit or use Grey-Chough, we may collect the following information:
a) Personal Information
Full Name
Email Address
Phone Number
Billing & Shipping Address
Payment Details (processed securely via payment gateway)
b) Non-Personal Information
IP Address
Browser Type
Device Information
Pages Visited
Time Spent on Website
We collect this information to improve your shopping experience and website performance.
2. How We Use Your Information
Grey-Chough uses your information to:
Process orders and payments
Deliver purchased products
Send order confirmations and updates
Provide customer support
Improve website performance and user experience
Send promotional offers (only if you opt-in)
Prevent fraud and unauthorized transactions
We do not sell or rent your personal information to third parties.
3. Payment Security
All online payments on Grey-Chough are processed through secure and trusted payment gateways.
We do not store:
Credit Card Numbers
CVV Details
Online Banking Passwords
Your payment information is encrypted and protected using industry-standard security measures.
4. Cookies Policy
Grey-Chough uses cookies to:
Remember your preferences
Improve website functionality
Analyze traffic and performance
Provide personalized shopping experience
You can disable cookies in your browser settings, but some features of the website may not function properly.
5. Sharing of Information
We may share limited information with:
Shipping & Courier Partners (for delivery purposes)
Payment Gateway Providers
Legal authorities (if required by law)
We only share necessary information to complete transactions and comply with legal obligations.
6. Data Protection & Security
We implement appropriate technical and organizational security measures to protect your data against:
Unauthorized access
Data loss
Misuse or alteration
However, no online platform can guarantee 100% security. Users are advised to keep login credentials confidential.
7. Your Rights
As a user of Grey-Chough, you have the right to:
Access your personal data
Update or correct your information
Request deletion of your data
Opt-out of marketing communications
To exercise these rights, contact us via email.
8. Third-Party Links
Our website may contain links to third-party websites. Grey-Chough is not responsible for the privacy practices of those external websites. We recommend reviewing their privacy policies separately.
9. Children’s Privacy
Grey-Chough does not knowingly collect personal information from individuals under 18 years of age. If we discover such information has been collected, it will be deleted immediately.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.
Continued use of the website means acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions regarding this Privacy Policy, please contact:
Email: support@grey-chough.com
Website: https://www.grey-chough.com