Terms and Conditions – Grey-Chough
Welcome to Grey-Chough. These Terms and Conditions outline the rules and regulations for using our website and purchasing products from our online store. By accessing this website and placing an order, you agree to accept and comply with these terms.
If you do not agree with any part of these Terms & Conditions, please do not use our website.
1. Website Overview
Grey-Chough is an online e-commerce platform that offers quality products at competitive prices. Our website allows users to browse, select, and purchase products securely.
By using our website, you confirm that:
You are at least 18 years old.
You provide accurate and complete information during registration or checkout.
You will not misuse our website for illegal activities.
2. Account Registration
To access certain features, you may need to create an account.
You agree to:
Maintain confidentiality of your login credentials.
Provide correct personal information.
Notify us immediately of any unauthorized account use.
Grey-Chough reserves the right to suspend or terminate accounts if false or misleading information is provided.
3. Products & Pricing
We strive to ensure all product descriptions, images, and prices are accurate.
However:
Prices are subject to change without prior notice.
Product colors may slightly vary due to screen resolution.
We reserve the right to limit quantities or discontinue products at any time.
In case of pricing errors, we reserve the right to cancel the order and refund the payment.
4. Orders & Payment
When you place an order:
You agree that all details provided are accurate.
Orders are confirmed only after payment verification.
We may cancel or refuse orders due to stock issues or suspected fraud.
Accepted payment methods may include:
Debit/Credit Cards
UPI
Net Banking
Cash on Delivery (if available)
5. Shipping & Delivery
Grey-Chough aims to deliver products within the estimated time.
Please note:
Delivery time may vary based on location.
Delays may occur due to unforeseen circumstances.
Customers must provide accurate shipping details.
Shipping charges (if any) will be displayed during checkout.
6. Returns & Refund Policy
Customers may request returns under the following conditions:
Product is damaged or defective.
Wrong item delivered.
Return request is made within the specified return period.
Refunds will be processed after inspection and may take 5–10 business days depending on the payment method.
Certain items (such as sale items or personal care products) may not be eligible for return.
7. Intellectual Property Rights
All content on Grey-Chough including:
Logo
Images
Product descriptions
Website design
Text and graphics
are the intellectual property of Grey-Chough and protected under applicable copyright laws.
Unauthorized reproduction or distribution is strictly prohibited.
8. Prohibited Activities
Users must not:
Attempt to hack or damage the website.
Use automated tools to extract data.
Post false reviews or misleading content.
Violate any applicable laws.
Violation may result in legal action.
9. Limitation of Liability
Grey-Chough shall not be held liable for:
Indirect or incidental damages.
Delivery delays caused by courier services.
Losses arising from misuse of products.
Use of the website is at your own risk.
10. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
11. Changes to Terms
Grey-Chough reserves the right to modify these Terms & Conditions at any time. Updates will be posted on this page with the revised date.
Continued use of the website after changes implies acceptance of the updated terms.
12. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.
13. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Email: support@grey-chough.com
Website: https://www.grey-chough.com